Terms and Conditions

Last Updated: 30 December 2025

These Terms and Conditions govern your access to and use of the website operated under the name Saudi E Visa Services (saudievisa.info) and the related Saudi Arabia eVisa information and application assistance services .

By accessing, browsing, or using this Website and our Services, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of the Website and Services immediately.

Visa requirements, eligibility criteria, fees, and processing rules are determined by Saudi government authorities and may change at any time without notice. While we strive to provide accurate and up-to-date information, Saudi E Visa Services does not guarantee the accuracy or completeness of government-issued information.

1. Nature of Our Services

Saudi E Visa Services is a privately operated, independent visa assistance website. We provide:

• Information about Saudi Arabia visa requirements
• Administrative and technical assistance with the Saudi Arabia eVisa application process

We are not affiliated with, endorsed by, or operated by the Government of Saudi Arabia, any Saudi ministry, embassy, or consulate.

We do not issue visas, do not make visa decisions, and do not guarantee visa approval. All Saudi Arabia eVisa decisions are made exclusively by official Saudi government authorities.

Our Services do not constitute legal or immigration advice. Users are encouraged to consult official Saudi government sources or qualified immigration professionals when necessary.

2. Eligibility to Use the Website

By using this Website, you confirm that:

• You are at least 18 years old or have legal parental or guardian consent
• You have the legal capacity to enter into a binding agreement
• You will use the Website in compliance with all applicable laws and regulations

2.1 Right to Refuse Service

We reserve the right to refuse, suspend, or terminate service at our discretion, including where inaccurate information is provided, legal compliance is not met, or misuse of the Website is suspected.

3. User Responsibilities

When using our Website and Services, you agree to:

• Provide accurate, complete, and truthful information
• Review official Saudi government visa requirements before applying
• Verify all application details before submission
• Take full responsibility for the information submitted in your visa application

Saudi E Visa Services is not responsible for visa refusals or delays caused by incorrect, incomplete, or misleading information provided by the user.

4. Fees, Payments, and Government Charges

Fees charged by Saudi E Visa Services are service fees for visa application assistance.

• Service fees are separate from official Saudi government visa fees
• Government fees are set by Saudi authorities and may change without notice
• Payment of service fees does not guarantee visa approval

All payments must be made using the payment methods available on the Website and are processed securely by third-party payment providers.

5. Refund Policy and Service Cancellation

Refund eligibility depends on the stage of service completion:

• Service fees are charged for administrative and technical assistance related to the Saudi Arabia eVisa application process
• Once application assistance work has begun, service fees may be partially or fully non-refundable
• Official Saudi government visa fees are non-refundable under all circumstances
• Refund requests must be submitted in accordance with the instructions published on the Website

Users acknowledge that visa decisions are made solely by Saudi government authorities and that payment of service fees does not guarantee visa approval.

Once an application has been submitted to official Saudi government systems, service fees are non-refundable.

6. Processing Times and Visa Decisions

Any processing times displayed on the Website are estimates only and are not guaranteed.

Saudi E Visa Services is not responsible for:

• Delays caused by government processing
• Technical issues on official government portals
• Additional document requests by authorities
• Visa refusal or rejection

7. Intellectual Property Rights

All content on this Website, including text, graphics, logos, design elements, and software, is the property of Saudi E Visa Services or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any Website content without prior written permission.

8. Prohibited Use

You agree not to:

• Use the Website for unlawful or fraudulent purposes
• Submit false or misleading information
• Attempt to gain unauthorized access to our systems
• Copy, scrape, or misuse Website content

We reserve the right to suspend or terminate access for violations of these Terms.

9. Limitation of Liability

To the fullest extent permitted by law, Saudi E Visa Services shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Use or inability to use the Website or Services
• Visa refusal, rejection, or delay by government authorities
• Errors or omissions in user-provided information
• Third-party service interruptions

10. Indemnification

You agree to indemnify and hold harmless Saudi E Visa Services from any claims, damages, losses, or expenses arising from:

• Your misuse of the Website or Services
• Your violation of these Terms
• Your submission of inaccurate or unlawful information

11. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data. By using our Services, you consent to our data practices as described in the Privacy Policy.

12. Modifications to the Terms

We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon publication on this page. Continued use of the Website constitutes acceptance of the updated Terms.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of [Country of Registration], without regard to conflict of law principles.

Any disputes arising from the use of this Website or Services shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.

14. Force Majeure

Saudi E Visa Services shall not be liable for any failure or delay in performance caused by events beyond reasonable control, including but not limited to government actions, system outages, natural disasters, or internet disruptions.

15. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Saudi E Visa Services regarding use of the Website and Services.

16. Contact Information

For questions regarding these Terms and Conditions, please contact:

Saudi E Visa Services Email: support@saudievisa.info Website: saudievisa.info