Privacy Policy

Last Updated: 30 December 2025

This Privacy Policy explains how Saudi E Visa Services ("we," "us," or "our") collects, uses, stores, and protects your personal information when you access or use our Saudi Arabia eVisa application assistance and information services through our website. By submitting your information through our website, you expressly consent to the collection, use, storage, and disclosure of your personal data as described in this Privacy Policy.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the website.

Important Disclaimer – Independent Visa Assistance Website

Saudi E Visa Services is a privately operated, independent commercial website. We are not affiliated with, endorsed by, or operated by the Government of Saudi Arabia, any Saudi ministry, embassy, or consulate.

• We do not issue visas
• We do not make visa approval decisions
• All Saudi Arabia eVisa approvals are issued solely by official Saudi government authorities

Our role is limited to providing visa information and application assistance services.

1. Scope of This Privacy Policy

This Privacy Policy applies only to our website and Services related to Saudi Arabia eVisa applications. It does not apply to third-party websites, government portals, payment gateways, or external platforms linked from our website.

We encourage users to review the privacy policies of any external websites they visit.

2. Data Controller Information

The data controller responsible for processing your personal data is:

Saudi E Visa Services Operated by: [evisas agency] Email: support@saudievisa.info

3. Personal Data We Collect

3.1 Sources of Personal Data

We collect personal data from:

• Information you provide directly when completing a Saudi Arabia eVisa application or contact form
• Automatic data collection through cookies and analytics tools
• Trusted third parties involved in payment processing or service delivery

3.2 Types of Personal Data Collected

Personal Information

• Full name
• Email address
• Phone number
• Nationality

Travel & Visa Information

• Passport details
• Travel dates
• Destination cities in Saudi Arabia
• Supporting visa documentation

Payment Information

• Billing address
• Credit/debit card or PayPal details (processed securely by third-party payment providers)

We collect only the information necessary to process your Saudi Arabia eVisa application and deliver our services.

3.3 Sensitive Personal Data

We do not intentionally collect sensitive personal data (such as health, religious, or political information) unless required for visa processing and permitted by applicable law.

4. Technical Data, Cookies, and Analytics

4.1 Automatically Collected Technical Data

When you browse our website, we may automatically collect:

• IP address
• Device type and operating system
• Browser type and version
• Approximate geolocation
• Pages visited and interactions

This data helps us improve website performance, security, and user experience.

4.2 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure proper website functionality
• Analyze visitor behavior
• Improve the Saudi eVisa application experience

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

5. How We Use Your Personal Data

We use personal data for the following purposes:

• To process and manage Saudi Arabia eVisa applications
• To communicate application updates and customer support
• To process secure online payments
• To prevent fraud and enhance website security
• To comply with legal and regulatory requirements

We do not use personal data for marketing purposes unless you have explicitly provided consent.

5.1 Legal Basis for Processing

We process personal data under one or more of the following legal bases, depending on applicable law:

• Your explicit consent
• Performance of a contract (visa assistance services requested by you)
• Compliance with legal and regulatory obligations
• Our legitimate interests, such as fraud prevention, platform security, and service improvement

6. Data Retention Policy

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws.

• Payment and accounting records: retained for up to 10 years
• Application-related data: retained until the visa decision is issued and for up to 90 days thereafter, unless a longer retention period is required by law or requested by the user.

Once data is no longer required, it is securely deleted or anonymized.

7. Data Sharing and International Transfers

7.1 Third-Party Service Providers

We may share personal data with trusted third parties, including:

• Payment processors (e.g., Stripe, PayPal, Verifone)
• Analytics providers (e.g., Google Analytics)
• Technical service providers supporting our platform

All third parties are contractually obligated to protect your data.

7.2 International Data Transfers

Your data may be processed outside your country of residence. Where applicable, we implement safeguards such as Standard Contractual Clauses (SCCs) to ensure adequate data protection.

7.3 Legal Disclosure

We may disclose personal data if required by law, regulation, or lawful government request. We do not sell or rent personal data.

7.4 No Sale of Data & No Profiling

We do not sell, rent, or trade personal data. We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects on users.

7.5 Saudi Government Authorities

As part of the Saudi Arabia eVisa application process, personal data provided by users will be submitted to official Saudi government visa and immigration systems for the sole purpose of reviewing and processing visa applications. We do not control these government systems and are not responsible for their independent data handling practices.

8. Data Security Measures

We implement appropriate technical and organizational security measures, including:

• SSL encryption
• Secure access controls
• Limited staff access to sensitive data
• Regular security assessments

While we take reasonable steps to protect your information, no online system is entirely secure.

9. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

To exercise these rights, please contact us using the details below. Identity verification may be required.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. We recommend reviewing this page regularly.

11. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

Organization Name: [evisas agency]

Email: [support@saudievisa.info]

Website: saudievisa.info